Refund Policy

1. Overview

At TharaCall, we strive to provide high-quality calling services and a seamless user experience. This Refund Policy outlines the conditions under which refunds may be granted.

2. No Refund Policy

All purchases made on TharaCall, including coin packages and subscriptions, are generally non-refundable. Once a transaction is completed and coins are credited to your account, it cannot be reversed.

3. Exceptions

Refunds may be considered only in the following cases:

• Duplicate payment due to technical error
• Payment deducted but coins not credited
• Unauthorized transaction (subject to verification)

4. Refund Request Process

To request a refund, users must contact our support team within 3 days of the transaction. Please include transaction details, payment proof, and a description of the issue.

5. Processing Time

Approved refunds will be processed within 5-7 business days. The amount will be credited back to the original payment method.

6. Non-Refundable Situations

• Used or partially used coins
• Change of mind after purchase
• Incorrect package selection by user

7. Contact Us

If you have any questions about our Refund Policy, please contact us:

📧 Email: support@tharacall.in
📍 Address: Fusion Web, Kodinhi, Cheruppara, 676309

8. Policy Updates

TharaCall reserves the right to modify this Refund Policy at any time. Changes will be updated on this page.